Privacy Policy for Pro Quick Lube & Repair

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Pro Quick Lube & Repair is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the information we receive from you through text message communications.

1. Information We Collect

When you communicate with us via SMS or MMS, we may collect:

• Your phone number

• Message content

• Date and time of communication

• Any personal information you choose to provide

2. How We Use This Information

We use the information collected through texting to:

• Provide customer service and support

• Respond to inquiries

• Send service updates, appointment reminders, promotions (if opted-in), or other relevant communications

3. Consent and Opt-In

By providing your phone number and opting in to receive messages from us, you consent to receive text messages. Message and data rates may apply depending on your carrier. You can opt out at any time by replying “STOP” to any message.

4. Opt-Out

You may opt out of receiving texts by replying “STOP.” After opting out, you will no longer receive text communications, except as required for transactional purposes (e.g., receipts or legal notifications).

5. Data Sharing and Disclosure

We do not sell, rent, or share your text message information with third parties for marketing purposes. We may share information with trusted service providers who help us operate our business, subject to strict confidentiality agreements.

6. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, use, or disclosure. However, text messaging is not always secure, and we encourage you not to send sensitive personal information via SMS.

7. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you via SMS or update our website.

8. Contact Us

If you have questions about this policy or your data, please contact us at:

Pro Quick Lube & Repair 

972-307-8900

Jay@proquicklube.net